TEN. Privacy Policy

Last updated: 16 February 2026

Created By TEN Ltd respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect your information when you use this website.

1. Who We Are

Created By TEN Ltd is a company incorporated in England and Wales under company number 09798541.

Registered office:

Workspace 28, Phoenix Square

4 Midland Street

Leicester, LE1 1TG

For any privacy-related enquiries, please contact:

studio@createdbyten.com

Created By TEN Ltd is the data controller for the purposes of UK data protection law.

2. What Data We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number (if provided)

  • Information submitted through contact forms

  • Website usage data (via analytics tools)

We do not collect sensitive personal data through this website.

3. How We Collect Data

We collect data:

  • When you submit a contact form.

  • When you email us directly.

  • Through cookies and analytics tools.

  • Through technical logs generated by website hosting.

4. How We Use Your Data

We may use your data to:

  • Respond to enquiries.

  • Communicate about potential projects.

  • Improve website performance and user experience.

  • Monitor site traffic and usage trends.

  • Maintain website security.

We do not sell your data to third parties.

5. Legal Basis for Processing

Under UK GDPR, our lawful basis for processing personal data may include:

  • Consent (when you submit a form or opt in).

  • Legitimate interest (responding to enquiries and improving our services).

  • Legal obligation (where required by law).

6. Analytics and Tracking

We use Google Analytics (GA4) to understand how visitors use our website.

Google Analytics may collect:

  • IP address (anonymised where applicable)

  • Device type

  • Browser type

  • Pages visited

  • Time spent on site

This data is used in aggregate form to improve performance and usability.

We may also use:

  • Google Search Console.

  • SEO tools such as All in One SEO.

  • MonsterInsights (if enabled).

These tools help monitor indexing and performance.

7. Cookies

This website uses cookies to:

  • Improve functionality.

  • Analyse traffic.

  • Ensure secure performance.

Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings.

Disabling cookies may affect certain functionality.

8. Data Sharing

We may share data with trusted third parties where necessary, including:

  • Website hosting providers.

  • Analytics providers.

  • Email service providers.

These providers process data in accordance with applicable data protection laws.

We do not share personal data for marketing by third parties.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to enquiries.

  • Fulfil contractual discussions.

  • Comply with legal obligations.

If no ongoing relationship exists, enquiry data may be deleted after a reasonable period.

10. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Restrict processing.

  • Object to processing

  • Request data portability

To exercise these rights, contact:

studio@createdbyten.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

11. Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, alteration or disclosure.

However, no internet transmission is completely secure.

12. Third Party Links

This website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

13. Updates to This Policy

We may update this Privacy Policy from time to time.

The most recent version will always be published on this page with the updated date.